All work
AI · Real-time

Voice Agent System

A real-time voice agent that books appointments, handles inbound calls, and surfaces live analytics, with sub-300ms response latency.

agent · live
Stackwrights Agent online
Can you sync new orders to our CRM and flag the big ones?
tool: orders.fetch() · crm.upsert()
Done. 38 orders synced, 2 over $5k flagged for review.
<300ms
response latency
8k
calls / month
62%
bookings automated

The challenge

Inbound calls were eating staff time and callers waited on hold. The bar was high: a voice agent only works if it responds fast enough to feel natural and reliable enough to trust with real bookings.

Our approach

  1. 1

    Engineered for low latency

    We built the pipeline around sub-300ms responses so conversations feel natural rather than stilted.

  2. 2

    Automated scheduling end to end

    The agent handles inbound calls and books appointments directly, handing off to a human when a call needs one.

  3. 3

    Surfaced live analytics

    Real-time analytics show call volume and outcomes so the team can see exactly what the agent is handling.

The outcome

The agent responds in under 300ms, handles roughly 8k calls a month, and now automates 62% of bookings, freeing staff for the calls that genuinely need a person.

Have a project like this in mind?

Tell us what you're trying to build. We'll scope it with you in a 30-minute call.